Service 11
Arrival, Departure & Guest Management
Welcome Home Setup (Pre-Arrival)
Setting A/C units to a comfortable temperature, turning on the water and water heater, setting up patio gear, and reconnecting entertainment systems. We can also provide fresh flowers, basic groceries, and leave exterior lights on for late-night arrivals.
Departure & Lock-Down Service
Complete post-stay securing of the property. This includes storing patio furniture, emptying trash, discarding perishable foods, locking all doors and windows, shutting off water and water heaters, setting the A/C to an energy-efficient "Away" mode, and arming the security systems.
Local Guest Contact & Concierge Support
Serving as the official local point of contact ("Local Contact") for your guests or family. We handle key handoffs, explain home tech (A/C, pool systems, alarms), and are available 24/7 to resolve emergency maintenance issues (e.g., plumbing back-ups or A/C failures).
Turnaround Management (Cleaning & Laundry)
Coordinating and inspecting professional cleaning services between guest stays, managing linen and towel laundry, and conducting a final quality walkthrough before new arrivals step foot on the property.
Custom Home Manuals (Welcome Books)
Creating and updating a custom guide for the home, containing Wi-Fi passwords, HOA community rules, trash collection schedules, appliance instructions, and local dining and beach recommendations.
Service Snapshot
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